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Data Protection & Governance•Updated: September 2026

Privacy Policy

At Arham Investment, we take your digital privacy, algorithmic trading data, and personal identifying information with paramount seriousness. This Privacy Policy details how we collect, process, store, and safeguard your information across all our web platforms, TradingView proprietary indicators, API webhooks, and algorithmic trading suites.

Our Core Privacy Commitment

We do not sell, rent, or monetize your personal trading records, broker API keys, or personal details to any data brokers or advertisers. All trading credentials and quantitative execution pipelines are fortified with bank-grade 256-bit encryption standards.

1Information Collection

We collect information to provide high-precision algorithmic trading solutions, verify entitlements for Pine Script indicator licenses, and guarantee frictionless platform performance. The types of data we gather include:

Personal Identifying Information:Full legal name, email address, contact telephone or WhatsApp number, and country of residence submitted during account registration, checkout, or strategy consultations.
Platform & Platform Ecosystem Data:TradingView usernames required for script authorization, license verification keys, order history, transaction identifiers, and subscribed tier durations (3-Month, 6-Month, Lifetime Access).
Technical & Usage Analytics:IP address, browser type and version, device hardware specifications, operating system, referral URLs, interaction timestamps, and Trade Validator chart query parameters.

2How We Use Your Information

We process your personal and transactional information strictly under lawful legal bases, including contractual fulfillment, legitimate operational interests, and direct regulatory compliance:

  • Service Delivery & Access Provisioning: Authorizing your TradingView username on invite-only Pine Script indicators and delivering license activation credentials.
  • Transaction Processing: Validating payment events, generating GST/VAT receipts, and preventing fraudulent billing practices.
  • Customer Support & Inquiries: Answering strategy questions, responding to contact requests, and providing real-time setup guidance over WhatsApp or email.
  • AI Model Assistance: Supplying automated insights in the Trade Validator and AI Support Chatbot without storing proprietary broker passwords.
  • Security & Anti-Abuse: Protecting algorithmic intellectual property, enforcing single-user licensing restrictions, and mitigating DDoS or brute-force incursions.

3Data Security & Cryptographic Storage

We maintain institutional-grade security safeguards to defend against accidental loss, unauthorized access, alteration, or unlawful disclosure of sensitive records:

256-Bit Encryption

All data in transit is shielded via TLS 1.3 cryptographic protocols, and databases enforce AES-256 resting encryption across clusters.

Zero Broker Password Retention

We never request or store raw broker trading account passwords. Webhook signatures and API secrets are hashed using salted cryptographic digests.

While we deploy strict institutional security architectures, no transmission channel over the public internet is 100% impenetrable. We encourage all clients to maintain robust passwords and enable two-factor authentication (2FA) on their email and TradingView accounts.

4Third-Party Services & Integrations

To power our multi-asset trading infrastructure, we coordinate with trusted third-party technology and infrastructure providers:

  • TradingView: We transmit your TradingView username strictly to activate indicator access within TradingView’s invite-only script permissions system.
  • Payment Gateways : Financial transactions are processed via PCI-DSS Level 1 certified gateways. Your full credit/debit card numbers never touch or reside on our application servers.
  • Transactional Email (Resend): System notifications, OTP verifications, and order receipts are delivered through Resend with strict DMARC, DKIM, and SPF validation.
  • Cloud Database & Cache (MongoDB & Upstash): Managed cloud clusters store account states, contact tickets, and rate-limiting counters with enterprise tenancy boundaries.

5Cookies & Tracking Technologies

We employ essential session tokens, local storage mechanisms, and privacy-preserving performance telemetry to guarantee smooth user sessions:

Strictly Necessary Cookies: Required to keep you authenticated, verify CSRF anti-tampering tokens, and remember theme or language preferences.

Analytical Performance: Collects anonymized diagnostic telemetry regarding page response speeds, viewport rendering metrics, and error rates. You may manage or disable non-essential cookies via your browser preferences.

6Your Rights & Data Portability

Depending on your jurisdiction (including GDPR, CCPA, and India Digital Personal Data Protection Act), you possess fundamental statutory rights over your personal data:

Right to Access: You can request a copy of all personal information and license logs associated with your account.
Right to Rectification: You can update obsolete contact details or correct misattributed TradingView usernames.
Right to Erasure (Right to Be Forgotten): You may request complete purging of your personal records from our active databases, subject to statutory tax or fraud prevention retention mandates.
Right to Restrict or Object: You can opt out of non-transactional marketing communications at any point.

7Contact Information & Privacy Officer

If you have any questions, regulatory inquiries, or requests to exercise your data protection rights, please contact our dedicated Data Governance & Compliance desk:

Arham Investment Compliance Desk
Email: arhaminvestments7@gmail.com
Response SLA: Within 24-48 business hours
Contact Support Desk